Partnership models
SINTELL supports several ways to work together. Referral partners introduce suitable customers and earn according to the current referral program. Resellers buy services through their own workflow and set a retail margin. Agencies use the dashboard to manage client work, while technical partners can connect supported order flows through the API. Availability and commercial terms are shown in the account and may differ by service.
Who the program is for
The program is suitable for marketing agencies, Telegram and Instagram managers, web studios, bot developers and entrepreneurs who already understand their customers' goals. A partner should be able to explain delivery states, collect a correct public link, set a realistic expectation and provide first-line communication without making unsupported guarantees.
How to start
- Create and verify a SINTELL account.
- Review wholesale prices, service limits, API documentation and refund rules.
- Place small tests in the categories you plan to sell.
- Write your own retail description based on the exact upstream terms.
- Define who answers the customer, who opens a SINTELL ticket and how refunds are passed through.
Pricing and margins
A sustainable margin includes more than the difference between wholesale and retail price. Account for payment fees, currency movement, customer support, partial orders, replacement work and marketing cost. Do not advertise a permanent price or guarantee when the underlying service is supplied dynamically. The live prices page and dashboard remain the current reference.
API and operational controls
API users should keep credentials on the server, restrict access, validate quantities and links, store provider order IDs and make every create-order request idempotent. Poll status at a reasonable interval and map pending, processing, in-progress, completed, partial and canceled states accurately. Never expose API keys in browser code or customer messages.
Partner responsibilities
- Describe each service honestly and preserve its minimum, maximum, refill and cancellation terms.
- Do not submit overlapping orders to multiple sellers for the same target.
- Protect customer data and request only the information needed for delivery.
- Keep financial records and return eligible failed or partial amounts fairly.
- Prevent unlawful, abusive or misleading use of the platform.
Support and dispute handling
Partners provide first-line support and send SINTELL one concise ticket containing the order ID, target and observed problem. Duplicate tickets and replacement orders can delay diagnosis. If the customer supplied an incorrect link or changed access during delivery, document that event clearly.
Measuring partnership health
Track gross margin, repeat-order rate, completion rate, average resolution time, refund ratio and support tickets per order. High sales with a high failure or dispute rate are not healthy growth. Review weak categories, pause unsuitable services and expand only the combinations that remain understandable and profitable.
Policies and next step
All partnership activity is subject to the Terms of Service, Privacy Policy and service-specific rules. Begin with a controlled test, keep a written process and contact support from the account when you are ready to discuss the appropriate model.